The Hummingbird Centre Logo
Registered Charity Number 1156595
The Hummingbird Centre
Grange Courtyard
Station Road

Launton
Bicester

OX26 5DX
01869 244 244
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Privacy Policy

The Hummingbird Centre is a registered charity which provides services to private individuals, provided by our volunteers. Services are funded by donations, including those made by private individuals. For these purposes, we will process and retain certain information to enable compliance with the law and to protect our interests as a provider of services to our beneficiaries.

The Hummingbird Centre is committed to respecting and protecting your privacy. Once you choose to provide us with personally identifiable information (any information by which you can be identified), it will only be used to support your relationship with The Hummingbird Centre.

In this Privacy Policy references to we, us and our, are to The Hummingbird Centre. References to the Website are to www.thehummingbirdcentre.org.uk


1. What information we collect :

Personal information is information that can be used to identify you. Personal information we usually collect either via the website or in person, can include your name, date of birth, email address, postal address, telephone number, mobile telephone number, and whether you are a UK tax payer so that we can claim Gift Aid.

When we collect sensitive personal information about your health or personal circumstances, we only ask you for it when there is a clear reason for doing so. For example, if we are providing a care service to you or if you take part in an event we may need this information to make sure we provide appropriate facilities for you. For further information please ask for our Confidentiality Policy.


2. When and where do we collect your information :

You may give us your personal information directly, through making a donation on our website, via telephone, in person or in the post, attending an event or communicating directly with us.

You may give us your personal information indirectly, through a donation on a fundraising site such as My Donate or Charities Aid Foundation. These third parties will ask you whether you are happy to be contacted by us and we will not use your information to contact you without explicit permission given by you via these sites.


3. How we protect your information :

The internet is not a secure medium. However, we have put in place recommended up to date security measures and will review these and keep them updated regularly.

We do not give or sell your personal information to any other organisations.

Subject to the terms of this Privacy Policy, we keep your information confidential.

For details of procedures in relation to subject access and disclosure of your information please contact info@thehummingbirdcentre.org.uk, marking your email for the attention of the Data Controller.


4. Your Consent :

By submitting your information on the website, via telephone, in person or in the post, attending an event or communicating directly with us, you consent to the use of that information as set out in this Privacy Policy. If we change the Privacy Policy we will post the changes on this page and we may place notices on other pages of the website so that you may be aware of such change. Your continued use of the website will then signify that you agree to such changes.

Owing to the global nature of the internet, the information you provide may be transferred to companies outside the European Economic Area (EEA) that do not have similar protections in place to those which apply in the EEA regarding your data and its use as set out in this Policy. However, we have taken steps outlined in this Policy to protect the security of your information and will keep any transfers outside the EEA to a necessary minimum. By submitting your information you consent to these transfers.

As a charity, we take reasonable and appropriate steps to know who our donors are, particularly where significant sums are being donated. We may conduct research, including accessing information which is already publicly available, on prospective donors, partners or volunteers to ensure it would be right for us to accept this support. This will help to give assurance that the donation is not from an inappropriate source and does not pose an ethical, legal or organisational risk to The Hummingbird Centre and the beneficiaries we support.


5. Notification of change of Privacy Policy :

We reserve the right to amend this privacy statement. You are advised to visit this website section periodically in order to keep up to date with the changes in our privacy policy.


6. How to contact us :

We welcome your views about our website and our Privacy Policy. If you would like to contact us with queries or comments please send an email to info@thehummingbirdcentre.org.uk

The Hummingbird Centre is a charity registered with the Charity Commission: number 1156595. Our registration number on the Data Protection Register run by the Information Commissioner's Office is: ZA329781